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Privacy Policy

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At TriEdge (operating via our website), your trust is central to everything we do. This privacy policy transparently explains what personal information we collect, how we use it, who we might share it with, and your rights regarding that data. Our goal is simple: to protect your privacy with clarity and respect.
 

1. Information We Collect

  • Information you provide: When you sign up for our programs, contact us, or fill out forms (e.g., to subscribe, request info, or enrol), we may collect your name, email address, phone number, billing information, and any other details you share.

  • Automatically collected information: We may also gather anonymized data like IP addresses, device/browser details, and browsing behaviour for analytics and site optimization.
     

2. How We Collect It

  • Direct input: Through forms, messages, newsletter sign-ups, and course applications.

  • Tracking tools: Via cookies, performance pixels, and analytics services embedded on our site.
     

3. Why We Collect It

We collect your information to:

  • Deliver and manage your learning experience (e.g., enrolment, updates, support).

  • Communicate relevant news, updates, and offers—if you’ve opted in.

  • Understand how our site performs to improve user experience.

  • Comply with legal or regulatory obligations.
     

4. Data Sharing & Third Parties

We may share or disclose your information:

  • With trusted third parties like payment processors, analytics tools, or email services—strictly to support our operations.

  • When required by law, such as to respond to legal requests or protect rights and safety.
    We won’t sell, trade, or rent your personal data.
     

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable basic site functions.

  • Analyze traffic and improve performance.
     

6. Your Rights

Under applicable laws (e.g., POPI, PAIA), you have the right to:

  • Access and receive a copy of your personal data.

  • Correct or update your data if it’s inaccurate.

  • Request deletion of your data (subject to retention obligations).

  • Withdraw consent for any data usage based on consent.

  • Lodge a complaint with a data protection authority if you believe your rights have been compromised.
     

7. Data Retention

We retain your information only as long as necessary for:

  • Providing our services.

  • Complying with laws.

  • Resolving disputes or enforcing agreements.
    When it's no longer needed, we securely delete or anonymize your data.
     

8. Children’s Privacy

TriEdge is not intended for children under 16. We do not knowingly collect personal information from minors without verifiable parental consent.
 

9. Updates to This Policy

We may update this policy occasionally to reflect legal, operational, or technological changes. We’ll notify you of any significant updates through our website or email, with the “Last Updated” date clearly noted.
 

10. Contact Us

Questions? Concerns? To exercise your data rights or discuss our practices, please reach out to us at:

hello@triedge.co.za
 

Last Updated: August 2025

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